FAQ

Contact your local branch or start with our easy Switch Kit.

Call us at 1-800-595-9286 to report the card lost or stolen and to order a replacement card. For after-hours support, please call 1-800-554-8969.

Call us at 1-800-595-9286 to report fraud on your Debit Card. For after-hours support, please call 1-800-554-8969.

(308) 345-4240

• Go to www.mnb.bank
• Click on “Enroll for online banking”

Yes, Online Banking is secure. With our enhanced online security, you are protected by three levels of security. Each time you log in to Online Banking, you are required to have a Username and Password.  In addition to this you will be able to verify that you are entering our site by one of the following; a green website address bar, “Fiserv, Inc.” or “Trusted”, or a padlock icon.

• Go to the App Store (iTunes or Google Play)
• Search for MNB Mobile
• Download App
• Login using your Online Banking Access ID and Password

No, Mobile Banking is a free service. Please remember you must first be enrolled in Online Banking to use Mobile Banking. Message and Data rates may apply.

Yes, Mobile Banking is secure. Here are a few ways that we keep your information safe.

• 128-bit encryption masks your sensitive information
• Password is required each time you log in
• Account numbers are masked for your protection

For added security your Online/Mobile Banking Password must be changed every 90 days. If you are unable to log in to Mobile Banking and you know you are entering your password, please login to Online Banking on a computer and change your password.

The chip in the EMV card produces a unique code during each transaction, making it more secure and harder to duplicate.

Use your smartphone to tap, snap and deposit checks into your MNB account! Here's how:

1. On the back of each check, sign your name and write “For deposit only”

2. Log into Mobile Banking using your smartphone or tablet

3. Select Deposits at the bottom of the app

4. Select the account you wish to deposit into and enter the check amount you are depositing

5. Take a photo of the front and back of your check and click Next and confirm your deposit details

6. To review your pending deposit, go to Deposits and tap on Deposit History.

Learn more about Mobile Deposit

Monitoring your credit report along with your financial statements is one of the best ways to help detect identity theft on your accounts. It’s a snapshot of your financials and makes it easy to spot if somebody has accessed your accounts fraudulently.

The law requires the major nationwide credit reporting agencies, Equifax, Experian, and TransUnion, to give you a free copy of your credit report every 12 months if you ask for it.

Visit www.AnnualCreditReport.com to order your free annual credit report.

The BaZing benefits are complimentary with a Premier Checking account. To get started, create your account at www.BaZing.com, or ask you MNB Banker to help you. Then download the free BaZing App in the app store to instantly connect with local and national discounts and see all the additional BaZing benefits like cell phone protection, roadside assistance, identity protection and more.

See the complete BaZing Benefits Guide.

If you are a local business and would like to add a discount to the BaZing app, please contact us!